| Gifts
Under $50
Mezuzah
Lithographs
Oil
Paintings
At
The Wall
Ketubot
Gifts
for Lawyers
Gifts
for Golfers
Blessing
Soft
Painting
Dreidels
Interior
Design
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Blue and White Art
Refund Policyblueandwhiteart.com proudly stands
behind the quality products that we sell. You may return any item in its original
(new) condition within 30* days of your purchased date. We will refund the total
sales (100%) less the original shipping charges. Your item must be in new condition,
packed in its original giftware box (if included) and all original packaging material,
and any accessories that came with the item. Our experts will inspect your returned
item to determine the status of its condition. Upon approval by our inspectors
that your itm is in its original condition, a refund will be granted. Absolutely
no refunds will be accepted for merchandise that is considered used or after 30
days of purchased date!
Note: A completed Return Authorization
form is required prior to shipping your package back to us. We will only refund
shipping costs if the return is a result of our error. You can e-mail us at: for questions and assistance.
Any claims for damaged or defected items must be reported to our Customer
Service Department within (3) business days after receiving your delivery. We
will not be responsible for, nor issue a refund, if notified after (3) business
days. Please send your damage or defected notification email to:
If the return is the
result of our error, we will arrange with you to have the item returned to our
warehouse. We will issue a complete refund including the original shipping costs.
If a package is returned to our warehouse undelivered for any reason
by our shipping carrier, and you do not wish to have the package reshipped to
you, we will refund the total sales amount, less the original shipping charges.
A request for a Return Authorization form within 30 days of your purchase
date must be sent to: . To request a Return Authorization
form send us an email, in the title field of your email input "Return Authorization
Request Form" and explain in detail the reason for your request.
How
to Return your item - (within 30 days of purchase) - Complete the
Return Form- The Return Form needs to be filled out completely and signed before
we process your return. Using this form, tell us why you are returning the item.
Please be as detailed as possible.
- Packing your return- Place the
items in its original packaging with all documents and accessories. Wrap your
itms carefully in a box with a copy of your order form and paid receipt. Please
clearly write "Return" on the outside of your box.
- Shipping your
return- If the reason for your return is not our fault, the buyer bears all shipping
costs. Please send your return by UPS ONLY! You must send your shipment back to
us by "UPS" to ensure proper tracking of your product. Please do not send by general
mail, we will not be responsible for lost or stolen merchandise if you mail your
item any other way than the above stated method!
Ship returns to:
Duty Free Art- Attention: Returns Department, 1 Cardo Street, Jerusalem 97500,
ISRAEL. Please Note: Please do not send back your purchased item without proper
notification from ImperialWatches first. Remember, a "Return Authorization form" must be completed and returned
with your item before a refund approval consideration is granted. |
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